Secretary and Office Management
This course is designed to equip participants with essential administrative, …
What you'll learn
By the end of this course, you will be able to:
✔ Understand the key roles and responsibilities of a secretary and office manager.
✔ Improve communication skills for professional business interactions.
✔ Master time management, scheduling, and organizational skills.
✔ Develop proficiency in document preparation, filing, and record management.
✔ Gain hands-on experience with office software, including Microsoft Office (Word, Excel, Outlook).
✔ Learn best practices for customer service and business etiquette.
✔ Manage office supplies, equipment, and administrative tasks efficiently.
✔ Understand basic HR and financial procedures in an office environment.
✔ Handle workplace challenges such as conflict resolution and multitasking.
Business Administration
This course provides a comprehensive introduction to business administration, covering …
What you'll learn
Fundamentals of business management and leadership
Financial management: budgeting, accounting, and financial decision-making
Marketing strategies and customer relationship management
Human resource management and organizational behavior
Operations and supply chain management
Entrepreneurship and business development
Business ethics and corporate social responsibility
QuickBooks for Computerized Accounting
This course provides a comprehensive introduction to QuickBooks, the leading …
What you'll learn
How to set up and manage company accounts in QuickBooks
Recording financial transactions, including sales, expenses, and payroll
Generating financial reports such as balance sheets and income statements
Managing invoices, payments, and bank reconciliations
Understanding tax calculations and compliance using QuickBooks
Automating accounting processes to improve efficiency
