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Secretary and Office Management
This course is designed to equip participants with essential administrative, …
What you'll learn
By the end of this course, you will be able to:
✔ Understand the key roles and responsibilities of a secretary and office manager.
✔ Improve communication skills for professional business interactions.
✔ Master time management, scheduling, and organizational skills.
✔ Develop proficiency in document preparation, filing, and record management.
✔ Gain hands-on experience with office software, including Microsoft Office (Word, Excel, Outlook).
✔ Learn best practices for customer service and business etiquette.
✔ Manage office supplies, equipment, and administrative tasks efficiently.
✔ Understand basic HR and financial procedures in an office environment.
✔ Handle workplace challenges such as conflict resolution and multitasking.
Business Administration
This course provides a comprehensive introduction to business administration, covering …
What you'll learn
Fundamentals of business management and leadership
Financial management: budgeting, accounting, and financial decision-making
Marketing strategies and customer relationship management
Human resource management and organizational behavior
Operations and supply chain management
Entrepreneurship and business development
Business ethics and corporate social responsibility