Secretary and Office Management
About This Course
This course is designed to equip participants with essential administrative, organizational, and communication skills required to manage an office efficiently. It covers fundamental concepts of office management, professional communication, records management, business etiquette, and modern office technologies.
Upon successful completion, participants will have the confidence and competence to perform administrative and secretarial duties in a professional setting.
Learning Objectives
By the end of this course, you will be able to:
✔ Understand the key roles and responsibilities of a secretary and office manager.
✔ Improve communication skills for professional business interactions.
✔ Master time management, scheduling, and organizational skills.
✔ Develop proficiency in document preparation, filing, and record management.
✔ Gain hands-on experience with office software, including Microsoft Office (Word, Excel, Outlook).
✔ Learn best practices for customer service and business etiquette.
✔ Manage office supplies, equipment, and administrative tasks efficiently.
✔ Understand basic HR and financial procedures in an office environment.
✔ Handle workplace challenges such as conflict resolution and multitasking.
Material Includes
- 📘 Comprehensive Course Handbook
- 📂 Business Document Templates (Letters, Emails, Memos, Reports)
- 🖥️ Office Software Training Guide (MS Word, Excel, Outlook)
- 📊 Sample Filing Systems & Record Management Guidelines
- 📝 Practical Assignments & Case Studies
- 🎥 Video Tutorials on Office Procedures & Business Etiquette
Requirements
- ✔ Basic Computer Knowledge – Familiarity with Microsoft Office (Word, Excel) is helpful but not required.
- ✔ English Proficiency – Basic understanding of written and spoken English for communication and document preparation.
- ✔ Commitment to Learning – Willingness to practice professional communication, organization, and time management skills.
- ✔ Access to a Computer & Internet – Required for online learners to access course materials and complete assignments.
Target Audience
- This course is designed for:
- ✅ Aspiring secretaries and executive assistants
- ✅ Office managers and administrative professionals
- ✅ Receptionists and clerical staff
- ✅ Business professionals looking to improve office management skills
- ✅ Students or fresh graduates interested in office administration
- ✅ Entrepreneurs and small business owners handling administrative work
Curriculum
6 Lessons
Module 1
Organisational Secretary20:11
Module 2
Module 3
Module 4
Module 5
Module 6
Your Instructors
admin
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$9.00
Material Includes
- 📘 Comprehensive Course Handbook
- 📂 Business Document Templates (Letters, Emails, Memos, Reports)
- 🖥️ Office Software Training Guide (MS Word, Excel, Outlook)
- 📊 Sample Filing Systems & Record Management Guidelines
- 📝 Practical Assignments & Case Studies
- 🎥 Video Tutorials on Office Procedures & Business Etiquette
Enrollment validity:
365 days
